Time is of the essence when you are dealing with water damage, and the key is to act fast! Not only can the water

ruin your carpets, ceiling, and furniture, but it can also destroy precious family possessions, important documents, and irreplaceable, personal items.

​

• Category 1: Damage from a clean water source such as toilet tanks, broken pipes 
  supplying clean water.

• Category 1 water damage can degrade into Category 2 or 3 if it sits too long.
   

• Category 2: “Grey water,” water from dishwater or washing machine back ups containing detergents.

• Clean water sources that have been sitting for three or four days.
   

• Category 3: involves completely unsanitary water that can easily cause illness, disease, or death. Category 3 water comes from sewage, river flooding, and standing water that has begun growing bacteria and other microbes that will make you sick.

Restoration follows several different classes and categories and you should always consult with an expert.

​

Step 1 – Technicians remove standing water with state-of-the-art HEPA filtered extractors and pumps.

Step 2 – Carpets are pulled up, and floors are dried completely.

Step 3 – All electronics and appliances that are damaged will be brought back to their pre-damaged conditions where possible.

Step 4 – The damaged site is disinfected in order to kill bacteria or mold growth.

• Reduce moisture in the air.

• Keep indoor humidity below 65% if possible. 
   

• Keep air conditioning drip pans clean.
   

• Keep the house warm in cool weather. 
   

• Add insulation to cold surfaces, such as exterior walls, floors, and windows to reduce condensation.
   

• Fix leaks and the source of seepage into the structure.

​

Note:

As of Jan 1st, 2016, New York State, initiated the Mold Program which establishes new minimum work standards for mold assessments and remediation activities by licensed professionals, including:

​

• Protection against fraud by prohibiting the performance of both the assessment and remediation on the same property by the same individual;
   

• Protection against fraud by requiring an independent mold assessment to define the scope of the remediation work;
   

• Identification of disinfectant products, consistent with U.S. Environmental Protection Agency standards;